Specialist Wholesale Carriers Business Settlements & Collections at 9Mobile

Job Summary

• Coordinate and manage the telarix billing system, SLAs and contract agreements on traffic exchange with existing and potential partners.
• Manage wholesale partners, invoicing, payment and collection

Principal Functions     

• Monitor and ensure prompt and accurate update of billing rates onTelarix – iXTools interconnect platform.
• Update the price list received fromeach carrier and ensure routing changes are made based on Direct and Least CostRouting.
• Analyse event detail records (EDRS)and resolve any dispute that may arise on all presented invoices  using Audit Command Language (ACL)
• Liaise with finance and wholesale andcarrier relation to ensure partner invoices are paid as at when due.
• Set up new interconnect partners onTelarix platform and ensure strict compliance with billing and invoicingclauses as provided in the contracts.
• Prepare weekly partner statement ofaccounts, update subsidiary books in the Carrier business folder with invoicesand other source data for referencing in any recurring issue or disputesettlement.
• Treat all EDRS sitting in Telarix -iXConnect error bucket and ensure they are completely resolved beforeprocessing interconnect invoices.
• Generate all partner invoices on theTelarix -iXTools, receive interconnect partner invoices and ensure wholesaleclients and interconnect partners are billed accurately and promptly
• Extract and analyse daily, weekly andmonthly interconnect traffic data and generate EDRS reports for interconnectpartners based on request.
• Liaise with prospective interconnectpartners to resolve all interconnect issues
• Coordinate and review partner draftagreements with Legal and other stakeholders
• Provide routing instruction via theinterconnect platform to network operations team.
• Identify and escalate billing system’sinadequacies and offering solutions.
• Negotiate bilateral agreements withpotential international carrier/operator
• Reconcile monthly partners statementof account
• Provide least cost routing (LCR)reports for international destinations.
• Interpret interconnect traffic patternand escalate unusual traffic trends
• Perform other duties as assign by the Manager, Carrier Relations.