Customer Experience Officer | InsideOjodu https://www.insideojodu.com ...conecting the community Mon, 17 Oct 2022 16:33:49 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.10 http://www.insideojodu.com/wp-content/uploads/2018/12/favicon.ico Customer Experience Officer | InsideOjodu https://www.insideojodu.com 32 32 Customer Experience Officer (E-Commerce) at Ruff n Tumble, Ikeja https://www.insideojodu.com/customer-experience-officer-e-commerce-at-ruff-n-tumble-ikeja/ https://www.insideojodu.com/customer-experience-officer-e-commerce-at-ruff-n-tumble-ikeja/#respond Mon, 17 Oct 2022 16:33:49 +0000 https://www.insideojodu.com/?p=35158 Job Type: Full Time Qualification: BA/BSc/HND Experience: 1 – 2 years Location: Lagos Salary…

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  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 1 – 2 years
  • Location: Lagos
  • Salary Range: ₦50,000 – ₦100,000/month
  • Deadline: Nov 16, 2022
  • Responsibilities:

    • Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand.
    • Assist clients on order-on-line.
    • Follow-up on orders and liaise with customers
    • Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
    • Assist customers with after-sales service issues.
    • Be a primary contact for customer inquiries about our products and brand.
    • Able to communicate concisely our company policies to client.
    • Maintain and update regular client correspondence.

    Job requirements:

    • Minimum of 1-2 years experience in customer service (preferably E-Commerce)
    • Strong eCommerce background
    • Must be a sales-oriented

    Method of Application

    Interested and qualified candidates should forward their CVs to: recruitment@ruffntumblekids.com  using the position as the subject of the email.

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