PRINCIPAL ACCOUNTABILITIES & RESPONSIBILITIES
- Update, Communicate and Implement the organization ICT strategy, operational plan, policies, procedures, systems and tools in consonance with the Institute’s ICT needs.
- Deploy the organisation’s ERP solutions;
- Maintain the CIPM’s Websites and portal;
- Provide a secure and efficient network infrastructure to support the organization’s software and systems;
- Recommend strategies, policies and procedures as they relate to IT systems and infrastructure by evaluating the outcomes, identifying problems, assessing trends and anticipating requirements;
- Work with appropriate staff/managers/fora on developing ICT strategy and annual operational plan, ensuring synergy with the organization’s strategy and direction;
- Ensure adequate plan for disaster recovery and/or back-ups of the organization’s data and information;
- Management and support of the organization telephone system (including deployment and support of VoIP and unified telecommunications solutions across multiple/international locations where required;
- Ensure efficient, secure and effective operation and performance of the organization network across all locations;
- Provide technical guidance and updates to other staff as required.
- Work with the line manager to lead negotiations, deliver SLAs and manage vendors on ICT related projects
KEY PERFROMANCE INDICATORS
Operational Targets
- Deployment, maintenance/management of the ERP solutions, Office 365, Cybersecurity solution, Backup and Recovery, Contact center, website portal.
- Management of IT operations
PERSON SPECIFICATION
Knowledge, Technical Skills and Attitudes
- Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with internal and external stakeholders who can provide information, assistance, and support to the business. – Ability to develops and maintain a vibrant, longterm network of relationships with individuals from multiple constituencies. – Has a successful track record of developing, managing, growing, and institutionalizing complex relationships on behalf of the company.
- Communication: The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences.
- Emotional intelligence – being able to understand and manage your own and others’ emotions, and their effect on behaviors and attitudes.
- Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
- Achieving results: Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned.
Experience
- Minimum of 6 years post-graduation experience on a similar role in a reputable organization
Qualifications
- Bachelor’s degree in computer science or any relevant discipline
- Member of Cisco and other ICT certification
- Relevant IT Management, Enterprise and Security Certification
Other Requirements
- Computer Literate: Excel, Word, Outlook
- Social Media Platforms
- Computer systems and programs
- Computer networks, network administration and network installation
- Computer troubleshooting
- Computer viruses and security Proficiency in the following:
- Microsoft Windows Server
- Microsoft Windows Client
- Microsoft Office
- Microsoft SQL
- Microsoft SharePoint
- Mobile devices technologies
- Network infrastructure concepts and technologies: DHCP, DNS, VPN (CISCO, Netasq)
- Website and Membership Portal
- ERP
Pay Range: (Annual Gross) N5M – N7M
How to Apply
Method of Application: Send your CV quoting the appropriate Job Title to Humanresources@cipmnigeria.org