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Technology Specialist at CIPM

by Sammy
vacancy

PRINCIPAL ACCOUNTABILITIES & RESPONSIBILITIES

  • Update, Communicate and Implement the organization ICT strategy, operational plan, policies, procedures, systems and tools in consonance with the Institute’s ICT needs.
  • Deploy the organisation’s ERP solutions;
  • Maintain the CIPM’s Websites and portal;
  • Provide a secure and efficient network infrastructure to support the organization’s software and systems;
  • Recommend strategies, policies and procedures as they relate to IT systems and infrastructure by evaluating the outcomes, identifying problems, assessing trends and anticipating requirements;
  • Work with appropriate staff/managers/fora on developing ICT strategy and annual operational plan, ensuring synergy with the organization’s strategy and direction;
  • Ensure adequate plan for disaster recovery and/or back-ups of the organization’s data and information;
  • Management and support of the organization telephone system (including deployment and support of VoIP and unified telecommunications solutions across multiple/international locations where required;
  • Ensure efficient, secure and effective operation and performance of the organization network across all locations;
  • Provide technical guidance and updates to other staff as required.
  • Work with the line manager to lead negotiations, deliver SLAs and manage vendors on ICT related projects

KEY PERFROMANCE INDICATORS

Operational Targets

  • Deployment, maintenance/management of the ERP solutions, Office 365, Cybersecurity solution, Backup and Recovery, Contact center, website portal.
  • Management of IT operations

PERSON SPECIFICATION

Knowledge, Technical Skills and Attitudes

  • Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with internal and external stakeholders who can provide information, assistance, and support to the business. – Ability to develops and maintain a vibrant, longterm network of relationships with individuals from multiple constituencies. – Has a successful track record of developing, managing, growing, and institutionalizing complex relationships on behalf of the company.
  • Communication: The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences.
  • Emotional intelligence – being able to understand and manage your own and others’ emotions, and their effect on behaviors and attitudes.
  • Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
  • Achieving results: Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned.

Experience

  • Minimum of 6 years post-graduation experience on a similar role in a reputable organization

Qualifications

  • Bachelor’s degree in computer science or any relevant discipline
  • Member of Cisco and other ICT certification
  • Relevant IT Management, Enterprise and Security Certification

Other Requirements

  • Computer Literate: Excel, Word, Outlook
  • Social Media Platforms
  • Computer systems and programs
  • Computer networks, network administration and network installation
  • Computer troubleshooting
  • Computer viruses and security Proficiency in the following:
  • Microsoft Windows Server
  • Microsoft Windows Client
  • Microsoft Office
  • Microsoft SQL
  • Microsoft SharePoint
  • Mobile devices technologies
  • Network infrastructure concepts and technologies: DHCP, DNS, VPN (CISCO, Netasq)
  • Website and Membership Portal
  • ERP

Pay Range: (Annual Gross) N5M – N7M

How to Apply

Method of Application: Send your CV quoting the appropriate Job Title to Humanresources@cipmnigeria.org

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