Job Description
- Contacting and tracking customers and informing them of their overdue loans.
- Advising customers on their payment options and negotiating suitable payment plans.
- Following up with clients on previous payment arrangements.
- Maintaining customer payment records.
- Responding to customer queries.
- Maintaining accurate, up-to-date customer account information.
- Reporting daily progress against targets to the Team Leader.
Requirements
- Previous experience working as a Call center agent.
- Excellent typing Skills
- Working knowledge of google workspace.
- Excellent communication and negotiating skills.
- Good listening skills and superb questioning techniques.
- Proximity to Berger, Ikeja, Ketu, Magodo, Ojota and Ogudu
Compensation:
- Base salary of 32k NGN net per month
- Performance-based bonus of NGN68K based on eligibility.
- Common net bonus lies between NGN 40k and NGN 68k per month, the minimum bonus is NGN 0 and the maximum bonus is NGN 68k.
- HMO
Academic Qualifications:
- B.Sc./HND/OND/NCE in any field
How to Apply
Interested and qualified? Go to BFREE Africa on docs.google.com to apply