Telesales Call Specialist at mDoc Healthcare

Role

• The job posting is for a Telesales Call Specialist who is dynamic, results-driven, and adept at building relationships.
• The role involves enrolling members on a health platform and is a top priority for the company this year.
• The ideal candidate is motivated to make a difference, persistent, and focused on converting leads into satisfied customers while delivering an exceptional customer experience.

Duties

• Maintain a detailed database of leads and track interactions using CRM software.
• Nudge members with mDoc Brand through scheduled phone cadence
• Stay updated on our product offerings and industry trends.
• Meet month-over-month patient enrollment targets
• Manage large amounts of inbound and outbound calls in a timely manner.
• Negotiating all contracts with prospective clients
• Preparing weekly and monthly reports.
• Coordinating sales efforts with marketing programs
• Understanding and promoting company programs
• Preparing and submitting sales contracts for orders.
• Generate possible business-to-business leads

Requirements

• 1-3 years of experience in sales role interacting with customers preferred
• Outbound/inbound call experience is required
• Proven experience in telesales, telemarketing, or a similar role, preferably in the healthcare or digital health industry.
• University graduates with sales/customer service/retail internship experience are encouraged to apply.
• Experience using CRM software like HubSpot, Zoho, Pipedrive, etc?
• Comfortable working on weekends.