IT Sales Executive
Job Description
- Identify, Market, and follow up prospective clients.
- Collaborating with Management on sales goals, planning and forecasting
- Closing sales and working with client through closing process
- Cold calling to create interest in products and services, generate new business leads
- Development of the Customer Centric Business Proposal Presentations and Demo
- Creating informative presentations; Presenting and delivering information to potential clients at meetings, industry exhibits trade shows, and conferences
- Developing customized target sales strategies
- Understanding clients’ needs and offering solutions and support.
- Maintaining a pipeline of all sales administration using CRM Software
- Building business relationships with current and potentials clients
- Marketing research on various MapInfo Software & Location Intelligence GIS software applications
- Identifying and developing new business through networking and courtesy and follow-up calls.
- Understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs.
Requirements
- Minimum of B.Sc in Marketing or related field
- Minimum of 2 years experience in IT Sales Executive
- Knowledge of GIS and Google product is an added advantage.
- Excellent communication skills
Operations Manager
Job Description
- Making strategic decisions, as well as development and implementation of Customer Address Verification (CAV )operational policies and procedures
- Ensures quality customer service and customer retention
- Oversees acquisition and retention of Field agents
- Develop and implement proactive client management strategies
- Coordinate the CAV Team and manage existing and new field agents towards delivering quality services to clients
- Identifying potential operational problems and working towards proffering solutions in a potential manner
- Collate and harmonize a well-structured customer information database for all projects/clients
- Manage team and field workers to ensure job effectiveness and efficiency
- Interfaces with client’s and clients’ portal
- Supervises and Aggregate the invoice advice for requests processed for all projects on a monthly basis
- Attend vendor meetings and similar events
- Handles clients’ inquiry, complaints and clients related issues in a professional manner
- Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints
Requirements
- BSc in Statistics or related field
- Minimum of 4 years experience in operations management related role
- Strong Personal and Professional Judgment
- Strategic Thinking and Problem Solving Skills
- Strong Data Analytics Knowledge
- Excellent Leadership skills
- Experience managing address verification exercises is an added advantage.
How to Apply
Interested and qualified candidates should forward their CV to: careers@polarisdigitech.net using “Operations Manager” as the subject of the ëmail.