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Vacancies at IpNX Nigeria Limited

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Account Manager

Reporting to: Territory Manager
Purpose of the Job
The Account Manager will maintain and grow the business and client base on an ongoing and project basis, will create and maintain relationships with existing and potential clients, develop strategic solutions and plans that best fit the business needs. Build and maintain productive business relationships with key decision-makers to understand the Customers’ strategic direction and identify opportunities.

Deliverables

  • Expected Key Results Key Activities
  • Maintain Strategic Leadership within Key Accounts
  • Develop and maintain strategic long-term trusting relationships with high-volume clients to accomplish organic growth and long-term company objectives.
  • Develop and implement marketing strategies and ensure that coherent and consistent strategies are employed in all serving and/or maintenance transactions and relationships.
  • Interact with key decision makers, Initiate and bring forward strategic engagement plans to retain and grow business within key accounts.
  • Provide an annual plan for increasing wallet share and winning new business within each allocated account.
  • Develop and implement effective account strategies including relationship mapping, opportunity pipeline management and service offerings generation.

Accounts Maintenance.

  • Maintain knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service and motivate key accounts to stay with the business.
  • Maintain data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision-making.
  • Maintain, deliver and present forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions within the Account.
  • Maintain good public relations with current and prospective customers within the Accounts.
  • Ensure that profitable sales volume and strategic objective targets are met for the assigned key accounts.
  • Coordinate with relevant technical and service delivery teams to ensure excellent service delivery to the customer.

Effective Project Management

  • Collaborate with the Customer Care and Resource Management teams to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts.
  • Define project scope, estimate and write proposals, and work with stakeholders in the creation of project specifications
  • and time plans.
  • Identify and develop a target list of vertical markets to develop.
  • Understand business objectives, challenges and opportunities of target and vertical markets.
  • Responsible for framework vision, structure, and management while providing accountability, and development strategy.
  • Develop innovative and/or differentiating products and services for the Region in collaboration with the marketing team.
  • Prepare pricing documentation for the business’s products/services and secure appropriate approvals prior to sending commercial proposals to key accounts.
  • Develop cross-selling relationships within assigned accounts and develop value propositions for differentiating product offerings.
  • Collate and manage robust Industry data for analytics.
  • Provide Management with the necessary sales reports, budgets, sales plans, and market analysis for the sector.
  • Coordinate with relevant technical and service delivery teams to ensure excellent service delivery to the customer.
  • Drive business opportunities that will give the organization a larger share of the Customers’ wallets within the sector.
  • Lead database analysis to predict product usage, potential market penetration and new opportunities.
  • Ensure timely response to client-initiated Requests for Proposal (RFP), Request for Information (RFI) and Request for Tender (RFT).
  • Thorough Understanding of Customers’ needs
  • Structure and support to account teams through management information, market insight, knowledge sharing and meeting preparation.
  • Work with all internal departments to develop integrated solutions and expand the services the business provides to the end user.
  • Maintain and develop prospective client and key strategic stakeholder networks.
  • Develop integrated marketing strategies and tactical plans to meet and exceed the business goals and objectives.
  • Generate and drive insight for internal and client audiences around media, brands, consumers, and experiences (support from Marketing Team).
  • Business Development Understand and Lead the client’s account planning cycle and ensure that the client’s needs and expectations are met by the business.
  • Grow and develop existing framework accounts and provide market research, analyses and insights into the latest industry trends.
  • Provide strategic CSR thought leadership and expertise to expand business relationships.
  • Influence cross-functional internal partners to create and execute effective research, analysis, and strategy.
  • Represent the business at conferences, seminars, conventions, and exhibitions.
  • Accurate reporting of relevant internal and external market information that may impact the business within accounts (e.g. competitor activity, account challenges, market opportunities etc.) and development of action plans to maximize an opportunity or minimize negative impact.
  • Drive and participate in meetings and offer valuable ideas contributing towards the growth of the business.
  • Understand industry trends and competition/competitor’s analysis for decision-making.
  • Drive business engagements and initiate high-level meetings within the specific accounts.
  • Educational Qualifications & Functional Skills:
  • A bachelor’s degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.2/Upper Credit)
  • Ability to penetrate accounts and meet with stakeholders within accounts/sectors
  • Capability to be a structured thinker with a strong analytical approach.
  • Excellent research, problem-solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment
  • Understanding the local dynamics of the region
  • Ability to bring intel that will lead to increased sales
  • An expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives
  • Creative, upbeat and innovative and be able to effectively communicate key business messages to a diverse audience
  • A proven track record in business development and client relationship management in a highly competitive, Business to Business (B 2B) environment

System Analyst/Developer

Job Description

  • Design, develop, and implement APIs and application modules in support of the OSS/BSS platform and related systems.
  • Prepare test plan and perform system acceptance testing
  • Analyze and troubleshoot issues as part of application support
  • Application software configuration, enhancement and adaptation
  • Data analysis and development reports using T-SQL
  • Work with the Billing team, Operations team, Product development team and/or other stakeholders to gain understanding necessary for enhancements, maintenance, and problem resolution for existing applications; and maintain continuous awareness of users’ needs/expectations relevant to

REQUIREMENT

  • Hands-on experience with Perl programming, Linux, Postgres RDBMS, and Apache web server required
  • Demonstrated experience developing databases- driven web applications using PHP, Python, Ruby on Rails, or Java, a plus
  • Previous experience with Telco OSS/BSS software. Freeside and FreeRadius, have a big advantage.
  • Experience with software development (user experience) using JavaScript including libraries such as JQuery, Angular, React, Vue etc. XML, CSS3.0 (with dynamic, responsive web design with mobile devices), and other related UI technologies (HTML5 etc)
  • Strong system integration skills.
  • Good understanding of web application development using HTTP REST, software standards, software development life cycle and methodologies.
  • Knowledge of software development process, quality control, and impact assessment.
  • Demonstrated knowledge of mobile platforms, Internet technologies and user interface
  • Experience working in a multi-platform (LINUX, Mac-OS and Windows) environment.
  • Experience working with version control systems.
  • Hands-on experience with Perl programming, Linux, Postgres RDBMS, and Apache web server required.
  • Demonstrated experience developing databases- driven web applications using PHP, Python, Ruby on Rails, or Java, a plus
  • Previous experience with Telco OSS/BSS software. Freeside and FreeRadius, have a big advantage.
  • Experience with software development (user experience) using JavaScript including libraries such as JQuery, Angular, React, Vue etc. XML, CSS3.0 (with dynamic, responsive web design with mobile devices), and other related UI technologies (HTML5 etc).

IT Governance Officer

We are currently in need of qualified individuals for the below role:
This role aims to design, implement and execute various technology risk mitigation and governance projects and activities. This would include assisting in the development and maintenance of IT policies and process maps, you would also assist with providing centralized I.T governance, compliance and risk management expertise to the various functional areas in the department/organization

Requirements

  • BSC/HND in Computer Science, Information Technology, Management Information Systems, or a related field
  • Post Graduate degree (MBA, M.Sc., etc.) is an added advantage
  • Working knowledge of COBIT
  • Experience writing policies, procedures, standards and baselines
  • Experience with Governance, Risk & Compliance programs
  • At least 5 years of experience in an IT Governance or IT Governance Management role
  • Experience growing and improving IT Governance Program(s)
  • Experience managing governance in a regulated industry
  • Experience managing a Governance, Risk, & Compliance system, or software toolset
  • Experience developing metrics &/or dashboards
  • Strong interpersonal and communication skills with the ability to successfully communicate in all situations with stakeholders
  • Strong writing and documentation skills
  • Ability to track and meet deadlines for audits and compliance deliverables
  • Ability to manage simultaneous projects/work streams, set priorities, and exercise independent judgment
  • Strong attention to detail with an analytical mind and outstanding problem-solving skills

How to Apply

Interested and qualified candidates should forward their CV to: mobeten@ipnxnigeria.net using the position as subject of email.

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