Vacancies at MTN

Mission

• To provide support in the management of MTNN’s excess cash in the fixed income space to preserve cash value, optimize yield and provide sufficient liquidity for the funding of crucial obligations of the business.

Description

• Define counterparty risk exposure limit for Banks based on defined financial and risk criteria
• Update the Investment Policy Statement and asset allocation matrix as required and especially in line with changing business and market factors
• Develop trading strategies on fixed income based on market fundamentals and technical analysis
• Collate daily bank indicative quotes on fixed income securities to aid investment decisions.
• Prepare management reports on market, competitor and general intelligence that impact the business; while maintaining Treasury records and audit trail in strict compliance to MTNN policies and procedures.
• Provide support to the business units requiring assistance in Treasury matters, implementing Treasury policies, processes, and procedures.
• Collate information on economic conditions, the financial climate and changes in corporate requirements, carrying out ratio analysis on banks and data on risk ratings and exposure limits.
• Implement Treasury systems for deal closure and transaction confirmation with counterparties to ensure seamless and secure data transfer
• Initiate cash settlement and securities transfer instructions following deal closure
• Implement tools for corporate cash management; evaluate banks and custodians and ensure regulatory compliance
• Monitor the primary auction calendar and the open market operation activities; and make recommendations for investment decisions
• Initiate account entries, query and verify all General Ledger balances relating to bank accounts, investment accounts, income accounts for accuracy and completeness

Education:

• First degree in Accounting, Economics or any other related discipline
• A professional financial management/accounting qualification (ACA, ACCA, CIMA, ACT)
• Passed Level 2 of the Chartered Financial Analyst Institute Examination (CFA) or ACI Certified
• Fluent in English

Experience:

• 3 – 7 years’ experience which includes:
• Minimum of 3 years’ experience in an area of specialization; with experience working with others.
• Experience working in a medium-sized organization.
• Experience in Treasury front office environment in the Banking or Investment Banking industry.
• Experience in Fixed Income dealing experience.
• Familiarity with good accounting practices (IFRS on financial instruments) and the Nigerian policy environment.
• Excellent knowledge of the money and capital markets.

Mission

• Contribute to the sustenance of the MTN brand by providing high quality customer care to all MTN’s customers through assigned media within designated location.

Description

• Anticipate and identify customers’ needs and dissatisfaction for proactive customer engagement.
• Actively engage in cross selling/up selling to increase the net present value of customer.
• Participate in and execute actions that affect the NPS of customers in the churn bucket.
• Resolve complex issues that have results in a customer disconnection through negotiation while working within MTN policies and procedures.
• Liaise with the relevant teams on SIM Swap and SIM Registration Eyeballing for accurate Reporting in a timely manner using the enterprise PowerBI platform.
• Carry out data analytics, cost modelling and predictive projections of related business records on eyeballing
• Build relationships with customers to overcome churn and increase retention.
• Identify process, procedure and workflow improvements and to assist in their implementation.
• Identify gaps through Voice of Customer and engage the relevant support team in ensuring closure and service improvement.
• Collect, organize and analyze data to assist in the decision-making of the Consumer Operations Support department along with other operational departments of the business.
• Carry out Segmentation and analysis of nursery customer base to gain insights on potential implications on retention and acquisition.
• Convert at risk customers to promoters and ensure good NPS.
• Ensure growth in the net value of assigned customers across multiple segments
• Ensure revenue retention through life cycle management of an assigned portfolio of commercial accounts.
• Collaborate with external stakeholders in relation to SIM Reg and Mobile Number portability activities.
• Provide regular status and updates on all retention marketing programs/campaigns and present business cases, program strategy and results to executive leadership team on a regular basis.

Education:

• First degree in any relevant discipline
• Fluent in English

Experience:

• 3 – 7 years’ experience including:
• Experience working in a medium-sized organization
• Experience in a call center (Prepaid/Postpaid) environment (Customer Care Representative (Retention & Churn)

Mission

• To manage MTNN banking relationships, cash management and short-term investments and maximize financial returns on MTNN assets and mitigate financial risk.

Description

• Support the development and maintenance of systems projects to manage and improve cash flow and banking information
• Prepare board paper and memoranda as it relates to banking and other related projects.
• Develop and obtain approvals for implementing appropriate policies and procedures.
• Manage Cash or Liquidity:
• Control cash exposure for bank accounts; inclusive of setting appropriate risk ratings and levels.
• Direct payments via appropriate bank account channels.
• Ensure cash availability in banks meet MTNN’s operational needs.
• Monitor inter-bank transfers, cash sweeps and other transfers.
• Articulate a broad based knowledge of the basics of the different company functions, cause and effect across these functions in terms of financial and treasury decisions taken
• Take appropriate managerial action to ensure targets are met or exceeded when routinely monitored (sales, trend, and profitability analysis, profit margins, return on investment (ROI), market share and value).
• Manage MTNN short term local and offshore investment placements applying ‘SLY’ principle for MTNN and its subsidiaries.
• Ensure that MTNN optimizes its returns based on agreed Weighted Average returns on Maturity.
• Manage liquidity and concentration risk across MTNN banks.
• Mitigate MTNN exposure to financial institution.
• Advise and provide internal consulting service to General Manager Treasury and other parties within Finance.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education:

• First degree in Accounting, Economics, or any other Finance related discipline.
• A professional Finance or Accounting qualification (ICAN, ACCA, CPA, CIMA,).
• A post graduate degree is an added advantageous.
• Fluent in English.

Experience:

• 6 – 13 years’ experience which includes:
• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others.
• Experience working in a medium to large organization.
• Experience in a treasury function in a reputable organization in the financial services sector or multinational corporate treasury experience.
• Experience in international trade finance, foreign exchange activities and cash management.
• Extensive bank reconciliation experience.
• Cash, interest rate, foreign exchange and derivative market experience.

Mission

• To provide overall management and guidance for the provision of financial support for MTNN business optimization.

Description

• Develop short and long term business strategy for the Network Financial Control Division, administering all financial/business planning and resource development supports for Network Group (NWG).
• Develop and implement cost optimization strategy for Network Division, translating business goals and objectives into Network budgets.
• Design and develop Asset Management and Information System for effective tracking and reporting of network assets.
• Develop and control Network Group budget design, ensuring business plan processes are in line with organizational requirements.
• Oversee NWG finances using a mix of systems, and best practice operational policies, processes and procedures.
• Develop and implement tools, systems and processes for effective financial control.
• Participate in Contract negotiations to reduce cost and drive MTNN Asset Optimization efforts.
• Provide leadership and manage the financial control team, participating in all Network high level decision making management meetings.
• Act as interface with Finance Department, the board and stakeholders, external/internal parties, on submission and release of budgets and NWG financial activities.
• Develop and provide guidelines to all the departments in NWG to effectively manage and control expenditure.
• Provide input in the negotiation of all commercial requirements for Network suppliers’ agreement.
• Coach and train the Network Financial Control team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education:

• First degree in Accounting/Economics or related area of study.
• A professional accounting qualification (ACA, ACCA, CIMA).
• MBA is desirable.
• Fluent in English

Experience:

• 9 – 17 years consistent work experience including:
• Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry.
• Work experience across diverse cultures and geographies is advantageous.
• Experience in implementation of financial systems within a large network roll out environment.

Mission

• Respond to RFx (Request For Proposals (RFPs); Request For Quotes (RFQs); Request For Information (RFI); Invitation To Tenders (ITTs); Expression of Interests (EoIs); etc.) on behalf of MTN Nigeria.
• Appropriately respond to Vendor Management requests (Vendor Pre-qualifications/Registrations/Assessments/Audits, etc.)

Description

• Support sales team in making the most of sales opportunities through driving intelligence gathering and value-adding bids and proposals
• Ensure compliance to MTNN’s accepted bid governance & processes, regulatory requirements and the use of best global practices in the preparations of bid responses
• Drive increase in revenue through proactive participation in competitive bids, tenders and proposals
• Ensure accurate and timely reporting of bid team’s activities
• Ensure adequate and timely response on vendor registration requests
• Ensure competitiveness of bids by engaging both the Pricing Team and the Account Team
• Ensure different bid portals are active and up and running
• Notify respective teams before hand of the expiration time of corporate certificates used in bidding and follow up till renewal
• Provide support to any division in MTN that may require to respond to a bid and approaches Enterprise Business for support
• Coordinate all key stakeholders within and outside the organization to achieve complete bid responses
• Look out for more beneficial bids that the business will participate in and provide all the support during participation
• Follow up on submitted bids to ensure more wins and more revenue
• Project manage the bid preparation process & submission to customer (requirements gathering, clarification meetings, design/solution gathering, stakeholder meetings/input, collation, packaging and submission instructions from customer)
• Ensure proper scoping of technical requirements & solution proposition is gotten for the stakeholders (Presales & NES)
• Adhere to procurement guidelines of customers to avoid bid rejection/disqualification

Education:

• A first degree in Information Management, Information Communication Technology or any of the social sciences
• Fluent in English

Experience:

• 3 – 7 years’ experience including:
• At least 2 years Financial, Technical, Sales or Customer Support experience preferably in the ICT & Telecoms environment
• At least one-year experience in Bid Management Processes and Life Cycle
• Knowledge of Enterprise Products, Network systems & terminologies
• Strong stakeholder/relationship management, negotiation and engagement skills will be added advantages
• Excellent skill on the use of MS Word, Excel and Power Points
• Knowledge of MS Visio and Projects will be added advantage
• Excellent Interpersonal Skills