Vacancies at MTN Nigeria

Mission

• To lead, coordinate and supervise the planning and execution of quality assurance activities of the Information Technology division.
• To lead and supervise the implementation of IT governance structures in the execution of Audit, Risk, Compliance (ARC); process quality, project quality and other internal controls framework

Description

• Oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability for all IT deliveries, processes and vendor/partner management.
• Support Quality Management System (QMS) implementation activities within the IT division.
• Lead the implementation, monitoring and review of the Quality Strategy, Quality & Governance Framework and Quality plans in line with IT strategic focus, objectives and priorities.
• Ensure the Quality Strategy, Quality & Governance Framework and Quality plans support continuous improvement and the delivery of high standards of IT services to business needs.
• Develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
• Identify and set appropriate quality standards and parameters for products.
• Communicate quality standards and parameters to QA team, product development team, and other appropriate staff.
• Liaise with Quality Assurance (QA) personnel to ensure that Quality Assurance processes are implemented and adhered to within the IT
• Prepare and evaluate QA reports and make recommendations for best practice and facilitate the identification of solutions.
• Update QA review work programs/checklists promptly, frequently and appropriately for the various processes and activities within the IS function.
• Responsible for the development and delivery of quality KPI scorecards/dashboards by working with all IT units to develop appropriate quality metrics and indicators to promote continuous improvement in the quality delivery to support business needs
• Review and approve the QA assessment reports of QA personnel.
• Lead in the management of IT Audit, Risk and Compliance framework and activities
• Review the recommendations of the internal audit and fraud exercises as they relate to IT policies, standards and guideline and ensure accountability from the audit or risk owners.
• Support the implementation of internal and external audit recommendations that affect IT division and ensure closure of all open audit and risk findings.
• Actively engage with internal and external stakeholders to ensure the IT divisional performance is maintained in delivering all aspects of Quality Improvement
• Create and maintain a catalogue of existing Services offered by the organization
• Lead the negotiation of Service level agreements with vendors and partners and monitoring to ensure agree service levels are met
• Education:
• First degree or HND in Electrical/Electronics, Computer Engineering or IT related discipline
• Professional Certification in of any or the combination of the followings: ITILv4, COBIT, TOGAF, PMP, SCRUM, Agile, CISA, ISO 9001, ISO 27001, CGEIT.
• Fluent in English

Experience:

• 6 – 13 years’ experience which includes:
• Minimum of 5 years progressive experience with a large organization within any of the following industries: Tech, Telecoms, Banking, FMCG or Technology Consulting with high level experience in the implementation of IT governance in the execution of audit, risk, compliance (ARC);  process quality, project quality and other internal controls framework, Service level management and Partner/Vendor management
• Minimum of 3 years’ experience in supervising/managing others
• Experience in quality control framework for managing software or product development
• Experience in the implementation of IT governance structures in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework
• Experience in Information Systems audit or a similar role
• Experience of business and technical risk assessment, controls design and testing for various Information Services systems and processes
• Experience in Vendor and partner management
• Experience in Service level management (SLA) and Operational level management (OLA)
• Experience in service monitoring, reviews and reporting
• Working experience in managing product development/Systems engineering and IT operations
• Experience working and collaborating with senior organizational stakeholders to achieve over-arching IT objectives

Mission

• To coordinate, manage and be accountable for the implementation of IT governance structures in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework.

Description

• Support Quality Management System (QMS) implementation activities within the IT division.
• Coordinate, manage and be accountable for the implementation, monitoring and review of IT Governance Framework and Quality plans in line with IT strategic focus, objectives, and priorities.
• Liaise with IT process owners to ensure that governance processes are implemented and adhered to within the IT division.
• Ensure that Quality Assurance processes are implemented and adhered to within the IT division.
• Review and action the recommendations of the internal audit function as they relate to IT policies, standards, and guidelines.
• Coordinate and review IT policy, process, and procedure; identifying process dysfunctions and recommend necessary updates with the aim of enhancing effectiveness and overall operational efficiency.
• Maintain mechanism and system to ensure prompt, frequent and appropriate update of QA review work within the IT function and lead quality assurance team in delivering reliable services.
• Perform root cause analysis of QA related problems and device corrective and preventive actions.
• Prepare quality documentation and reports, collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions.
• Revalidate and maintain database of records, data and information in relation to quality assurance within the IT Division, ensuring easy access and retrieval of information.
• Participate in process, project and internal audit activities initiated by internal or external auditors to assure quality of IT solutions according to defined standards and metrics.

Education:

• First degree or HND in Electrical/Electronics, Computer Engineering or IT related discipline
• Professional Certification in of the Following or combination (will be an added advantage): ITIL, PMP, SCRUM, Agile,  TOGAF, COBIT, Six SIGMA.
• Fluent in English

Experience:

• 3 – 7 years of experience which includes:
• Minimum of 5 years progressive experience within a large organization in any of the following industries: Banking, FMCG, Telecoms or Technology Consulting with high level experience in the implementation of IT governance in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework
• Experience in Information systems process governance, controls self-assessment and continuous monitoring
• Experience in quality control framework for managing software development
• Experience of business and technical risk assessment, controls design and testing for various Information Services systems and processes

Description

• Define and implement processes and technologies for threat and vulnerability management, threat and risk assessment, and metrics supporting our information security program’s health and performance.
• Coordinates Penetration Testing activities with third-party vendors and lead security assessments to help gauge how ongoing change management in our environment may expose us to internal or external risks.
• Understand end-to-end informational and data processes and flows, and works to protect the security, availability, integrity, confidentiality, and privacy of the data.
• Manage the team to design, build and implement reporting solutions which meet client and user requirements
• Bring greater standardization of methodologies, measures, visualizations and delivery tools for all reporting deliverables
• Understand and evaluate relevant IT & Cyber risks and controls designed to mitigate these risks to a level acceptable by IT management
• Conduct controls testing activities in areas such as Incident Management, Disaster Recovery, Change Management, Cryptography, Network Security and Identity & Access Management
• Lead and coordinate activities relating to risk management, raising awareness and helping further develop the organization’s risk culture.
• Responsible for managing projects and monitoring the quality of work performed on IS and security related engagements, including actively participating in the budget cycle, forecasting, monitoring and tracking functional and divisional expenditure
• Implement and maintain GRC policies and procedures based on ISO 27001 standard.
• Ensure that the Information Security Strategy is meeting the security and privacy needs of internal and external customers.
• Manage the creation, design and documentation of related processes and procedures to support the company to reduce risk and vulnerability exposure.
• Provide leadership, guidance, and management of the Cybersecurity and IT Assurance Audit Team, including building individual development plans and performance reviews.

Education:

• Bachelor’s in Engineering (B.Eng.)/BSc. Computer Science
• Relevant certifications such as CCSP, CISSP, CISA, SSCP, CISM and CASP+
• Fluent in English

Experience:

• 9 – 17 years’ experience which includes;
• Minimum 5 years’ experience in internal audit (specifically in cybersecurity, network and Technology audits), with experience in supervising others advantageous
• Minimum of 2 years in an information security team leadership position
• Prior experience working in financial services, or other regulated or critical infrastructure sectors is preferred
• Experience with major audit firm as advantage
• Extensive knowledge of cybersecurity frameworks such as NIST CSF
• Extensive knowledge of compliance frameworks such as SOC, ISO, COBIT, and CMMC
• Knowledge of technical infrastructure, operating systems, networks, databases, and systems as they relate to IT Security and IT Risk.
• Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel, Power Point and Projects.

Mission

• To coordinate, manage and be accountable for the implementation of IT governance structures in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework.

Description

• Support Quality Management System (QMS) implementation activities within the IT division.
• Coordinate, manage and be accountable for the implementation, monitoring and review of IT Governance Framework and Quality plans in line with IT strategic focus, objectives, and priorities.
• Liaise with IT process owners to ensure that governance processes are implemented and adhered to within the IT division.
• Develop, implement, and manage IT projects to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
• Identify and set appropriate quality standards and parameters for products and software development.
• Communicate quality standards and parameters to QA team, product development team, and other appropriate staff.
• Liaise with QA personnel to ensure that Quality Assurance processes are implemented and adhered to within the IT division.
• Prepare and evaluate QA reports and make recommendations for best practice and facilitate the identification of solutions.
• Update QA review work programs/checklists promptly, frequently and appropriately for the various processes and activities within the IT function.
• Coordinate and review IT policy, process and procedure; identifying process dysfunctions and recommend necessary updates with the aim of enhancing effectiveness and overall operational efficiency.
• Maintain mechanism and system to ensure prompt, frequent and appropriate update of QA review work within the IT function and lead quality assurance team in delivering reliable services.
• Participate in process, project and internal audit activities initiated by internal or external auditors to assure quality of IT solutions according to defined standards and metrics.

Education:

• First degree or HND in Electrical/Electronics, Computer Engineering or IT related discipline
• Professional Certification in any of the Following or combination (will be an added advantage): ITIL, PMP, SCRUM, Agile,  TOGAF, COBIT, Six SIGMA.
• Fluent in English

Experience:

• 3 – 7 years of experience which includes:
• Minimum of 5 years progressive experience within a large organization in any of the following industries: Banking, FMCG, Telecoms or Technology Consulting with high level experience in the implementation of IT governance in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework
• Prior experience in managing product development/Systems engineering and IT operations
• Experience in establishing and maintaining quality control framework for software development covering Agile SDLC and Hybrid Projects (Waterfall/V-model SDLC + Agile SDLC (Scrum, Scrumban, Kanban, Scaled Agile etc.)
• Experience in Software Development and Testing covering Agile SDLC and Hybrid Projects (Waterfall/V-model SDLC + Agile SDLC (Scrum, Scrumban, Kanban, Scaled Agile etc.)
• Experience in business and technical risk assessment, controls design and testing for various Information Services systems and processes