Vacancies at Tetra Pak

Job Summary

• The HR Service Center in Sweden is responsible for delivering world class service delivery to our business in Sweden. It is a collaborative environment where your key stakeholders are senior management and line managers in Sweden and abroad.

Are you passionate about influencing the development of the company’s greatest asset through numbers and facts?

• Then you might be just the one we are looking for! As our new HR Reward Specialist, you will be part of a team of highly knowledgeable specialists where you will be given a great opportunity to develop your Reward competence.
• We offer a collaborative environment where your key stakeholders are senior management and line managers in Sweden and abroad. You will operate in a global environment, collaborating across different functions to constantly provide the best possible service to our clients and improving our ways of working.

What you will do

• Support local implementation of global reward policies and initiatives, e.g. salary setting, incentive calculations, market analysis etc.
• The role is also expected to support in managing the local benefits portfolio via our Benefits Portal.
• You will be working cross function within our HR Service Centre; Mobility Specialists to support Tetra Pak’s mobile employees on reward related matters, Payroll, Recruitment etc.
• Yearly Equal Pay Analysis.
• Annual Compensation Review.
• Drive and participate in Continuous Improvement initiatives within HR to help ensure we continue to be productive and deliver a world class service to the Tetra Pak business.

This position will be based in Lund, Sweden but you will be working in a global setting. We apply Flexible Working Arrangement, enabling you to highly influence where, when, and how you conduct your work.

We believe you have

• You are a person with a passion for both figures and people.
• With your curious mindset you see challenges as a source of development.
• You have a willingness to learn new things and you are aware of the external environment, eager to benchmark underlying trends.
• Building and maintaining successful relations with senior stakeholders comes natural to you. You are a team player that enjoys working collaboratively with others to meet shared goals. Furthermore, you are business oriented and possess a problem-solving mindset, always with the best solution for all parts in mind.
• To be successful in this position you have a couple of years’ experience from HR or Finance. We consider experience from working in international environments a plus and hands-on experience from Compensation & Benefits a significant merit. This combined with great Excel skills (presentations, pivot tables, xlookups, etc.) and a data driven mindset.

Job Summary

• The mission of the Global Service Experience & Management Organisation is to be globally responsible for the successful, effective, and efficient delivery of Service Management services to clients and to secure the overall excellent and seamless end to end client experience across all service areas.
• To succeed with this ambition, correct and easily accessible information as well as professional communication will be instrumental.
• In this newly created role, you will in various ways be responsible for driving and improving the way the HR Service Centre organisations supports and communicates information with its client groups.
• Your mission is to optimise user friendliness, proactivity, standardization, quality and timeliness in all our channels. You will work closely with internal and external stakeholders in order to build understanding and urgency as well as to identify improvement opportunities for our Tier 0 portal and other channels.

This is a global position that can be based at any of Tetra Pak’s locations.

What you will do

• Drive usage of Tier 0 and AskHR. Develop client-focused materials, including client training materials on AskHR/About Me, and other support resources.
• Work with Tier 0 content owners/editors in driving Tier 0 improvements to promote end user friendliness, content, maintenance. This includes being the point of contact for client feedback. ​
• Facilitate effective communications on service availability T0, ensuring a seamless client experience.
• Analyze and act on Service Experience feedback for T1. Work with CI & Integration Specialist and the rest of the T1 delivery team to improve T1 service experience.
• ICO Network HR Delivery Representative, discuss and work closely to resolve issues and improvements within the network, and propagate knowledge to editors, where required.
• Analyse, standardise and improve usage of other communication channels to secure that the HR Service Centre organization speaks with one voice and adapts the communication to our client´s needs.
• Work closely, when needed, with the HR&T unit´s communication team.

Who you are

• 4+ years demonstrable experience in delivering high quality Service Experience across different countries and various areas.
• Have good understanding and experience of our Service Delivery Model
• Excellent communication skills
• Ability to distil sometimes complex informaiton into simple, easy-to-understand and engaging messages and materials
• Proven experience from transformation activities, global projects and driving continuous improvement initiatives.
• Good balance of strategic thinking, analytical abilities and operational experience with a strong client centricity.
• Ability to build strong professional relationships with different levels of stakeholders, and to use informal authority for engaging and influencing people at all levels in the organization.
• University Degree
• Excellent English skills both written and spoken.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements