Vice President, Commercial Operations at CARS45 Limited

Job Description

• We are seeking an experienced VP of Commercial Operations to lead our online marketplace for used cars. The ideal candidate will have a deep understanding of the online marketplace for the used cars industry, as well as experience managing a team of professionals in a fast-paced and dynamic environment.
• You will have an interesting role of leading the retail operations strategy of our business along with the roll out of new center openings.
• You will develop and execute strategies that will help to provide best-in-class services to strengthen our sales efforts and maximize profitable volume growth through sales and retail operations.
• You will provide the essential link between the retail centers and the head office on many aspects. Regular center visits would be expected to fully understand the retail operations of the business and what improvements can be made, along with the center operations functions to drive center efficiencies across the business. Occasional local and international travel may be required.
• You will have complete autonomy and execute at a high level. You will have the opportunity to work with a dynamic and international team who are ready to support you.

Responsibilities
The following are some of the exciting projects you will be working on and responsible for:

• Develop and execute commercial strategies that align with the company’s overall goals and objectives in the online marketplace for the used cars industry.
• Manage all sales and marketing activities, including market research, product development, advertising, and promotions specific to the online marketplace for used cars.
• Oversee customer service operations to ensure that customers receive high-quality service and support in the online marketplace for used cars.
• Analyze market trends and competitive activity in the online marketplace for used cars industry to identify opportunities for growth and expansion.
• Develop and maintain strong relationships with key stakeholders in the online marketplace for the used cars industry, including customers, suppliers, and industry partners.
• Lead and manage a team of professionals in the online marketplace for used cars context, providing guidance, support, and coaching to ensure that team members meet or exceed their goals and objectives.
• Monitor and report on key performance metrics specific to the online marketplace for used cars, including sales revenue, profitability, and customer satisfaction.
• Collaborate with other executives and department heads to ensure that commercial operations in the online marketplace for used cars are integrated with other aspects of the business.
• Responsible for implementation of the roadmap for retail, in particular new product development in the centers;
• Review and identify retail operational improvements and come up with a hands-on strategy to improve operations, ensure the improvements lead to sales and operational efficiencies and are fit for purpose across all Cars45 business whilst ensuring they comply and meet statutory requirements, ensuring minimum risk to staff and the business;
• Take a lead role in building a strong retail operations team; spending time supporting the Commercial Operations & Retail & Storage team;
• Ensure the team meets predetermined KPIs as well as assigned sales targets;
• Work with the Purchasing and the Sales teams to ensure sales processes are continuously evaluated and improved to drive optimal efficiency
• Perform additional tasks as assigned to you;

Requirements
We believe that you will succeed better if you possess the following:

• Bachelor’s Degree in Business Administration, Marketing, or a related field; MBA preferred.
• At least 10 years of experience in commercial operations specific to the online marketplace for used cars industry, with a proven track record of success.
• Strong leadership skills, with the ability to motivate and manage a team of professionals in the online marketplace for used cars context.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders in the online marketplace for the used cars industry.
• Strategic thinker with the ability to analyze market trends and identify opportunities for growth and expansion in the online marketplace for the used cars industry.
• Results-driven, with a strong focus on achieving measurable outcomes in the online marketplace for used cars context.
• Experience working in a fast-paced and dynamic environment in the online marketplace for the used cars industry.
• Knowledge of current technologies and trends in the online marketplace for the used cars industry.

Benefits

• A competitive salary and one of the best in the industry;

• Pension contributions, Healthcare insurance and employee Loans;
• TGIF every last Friday of the month and regular Team Building events;
• Leadership dev and new opportunities to grow as we are constantly expanding;
• An opportunity to work with a dynamic and international team all across the world.