Warehouse Supervisor Vacancy at BIC Nigeria

• The Warehouse Lead is responsible for the daily execution of warehouse tasks, which includes stock counting, bin cards updates, receiving, picking, staging, loading, and dispatching of customer orders. to deliver high customer service and strong inventory controls while ensuring adherence to all Good Warehousing Practices. The role is accountable for running the day-to-day operations of warehouses under the direction of the logistics associate manager. Inventory under scope includes all Finished Goods, POSMs, and Gift items.
• The role is the first point of contact for all warehousing activities and interfaces with internal and external partners.
• The role is a critical component of daily sales preparing customer orders, picking them timely and accurately, staging them for loading, liaising with security and 3PL for accurate loading, then dispatching for deliveries.
• The role also oversees safety awareness and conformance in the warehouse, ensuring daily equipment inspections are completed, Good housekeeping standard conducted and maintained and driving attendance of warehouse staff to achieve warehouse daily expectations

Principal Accountabilities:

Warehouse Operations Management:

• Manages owned warehousing operations which includes all inbound and outbound activities of finished goods and POSM items
• Ensures daily stock movement from production physically and on ERP system
• Owns and manages owned warehouse assets and equipment, drive asset utilization, inspection, and maintenance
• Ensures regular communication with factory production team, logistics manager on issues relating inventory management as it might impact on sales
• Ensures to follow FIFO/FEFO policy in owned warehouse daily
• Participates in all traceability audit check as required
• Ensures to follow strictly, always, standards as related to storage, handling, and distribution of our goods
• Ensures to follow all QHSE policies in the warehouse operations, including reporting, training of warehouse staff as required.
• Ensures to follow all storage standards and stacking configurations as per WID code, keeping pallets aligned in storage bins
• Ensures clear segregation of unwholesome stocks from good ones and tracks correctly warehouse damages and defect
• Reports and escalates warehouse issues timely to the appropriate authority for intervention

KPI’s: GR within 24 hours, Safety incidence, warehouse handling damages, Lost Sales, Back orders, Returns rate (for domestic customers), MHE reliability and availability, Asset utilization, 100% FEFO compliance

Inventory Control:

• Share daily production available stock report awaiting transfer to warehouse to Supply planner and S&D leadership team for the day sales planning
• Leads daily cycle counting activities in the owned warehouses, ensuring 100% compliance as per schedule
• Shares daily cycle counting report with the team for reconciliation and review
• Updates storage BIN cards regularly
• Participate in all stock counting activities as planned which includes monthly, quarterly, and yearly stock counting exercises according to guidelines and schedules
• Participate in the root cause and GAP analysis for all inventory stock variances within 24 of discovery
• Follow up with all necessary stakeholders and approvals to regularize inventory as soon as possible
• Ensures to receive physically and systematically all stocks that are delivered to the warehouses real-time. Escalates all receipt issue to line manager immediately
• Ensures to issues out on systems all stocks leaving the warehouse physically real-time
• Participates in drives for inventory actions plans to improve inventory accuracy and health

KPI’s: FEFO/FIFO compliance, GIT Aging, IRA%, OOS due to warehouse and Logistics

Inbound & Outbound Operations:

• Plans daily receiving of FG, POSM and Gift items into warehouse as per delivery schedule, ensuring space, equipment and resources are ready ahead of arrival of deliveries
• Take pictures of import trucks before and after cutting of seals and after opening. Ensure to follow strictly all receiving procedures. Properly stores the pictures as required.
• Ensures accurate correct stocks are received as per packing list. Flags major discrepancies for resolution immediately
• Put away stocks into assigned bin locations post receipt from inbound areas and updates bin cards accordingly
• Plans daily dispatch operations using the daily shipment plans to prepare customer orders ahead of truck arrivals
• Sorts and picks fractions as applicable
• Stages, counts, reconcile, and load customer orders into assigned trucks
• Monitors loaders activities to ensure full truck utilization for all outbound loading
• Take pictures of loaded trucks for reference.
• Tracks loading start and finish times for all outbound operations
• Ensures proper documentations and filing for all inbound and outbound activities are maintained and up to date always.
• Shares daily inbound and outbound report for owned warehouse with S&D leadership team by close of business, highlighting any pending issues and help needed.
• Investigates and reports findings to line manager, all issues relating to inbound and outbound activities

KPI’s: GR within 24 hours, VFR, Shipment on Time, Truck Turnaround Time – TTAT

People Management:

• Leads warehouse staff in the daily execution of assigned tasks
• Supports staff to communicate and break barrier as applicable
• Trains loaders and pickers regularly, ensuring they are following best practices always
• Tracks and monitors warehouse staff performance and contributions
• Recommend best staff of the month for reward and recognition as applicable
• Manages daily warehouse labour engagement and optimization through planning and driving productivity improvement ideas

KPI’s: Warehouse damages, picking accuracy, Loading accuracy, warehouse-related customer complaints

Qualifications:

• Minimum OND qualification in Engineering, Sciences or Supply Chain related courses
• At least 2 years of experiences managing warehouse and distribution activities for FMCG
• Data Savvy
• Collaborative skills
• Result oriented individual
• Customer-centric individual
• Basic Microsoft Excel and packages knowledge

How to Apply

Interested and qualified? Go to BIC Nigeria on careers.bic.com to apply